제Ⅰ장 서론 ·················································································1
1. 연구의 배경 및 목적····························································· 1
2. 연구내용 및 연구방법··························································· 2
3. 마을버스 관련 법령 및 선행 연구······································· 4
1) 마을버스 관련 법령···················································· 4
2) 마을버스 관련 선행연구············································ 5
제Ⅱ장 부산시 마을버스 현황 ················································15
1. 부산시 대중교통 현황························································· 15
2. 마을버스 운영 현황····························································· 18
1) 마을버스 노선 및 업체············································· 18
2) 마을버스 요금 ··························································· 22
3) 마을버스 이용승객 ··················································· 22
4) 마을버스 현장조사····················································· 25
5) 마을버스 평가···························································· 26
6) 부산시 정책································································ 27
3. 결어··························································································· 31
제Ⅲ장 부산시 마을버스 운영 관련 설문조사 ····················35
1. 시민························································································ 36
2. 전문가···················································································· 37
3. 마을버스 업체······································································· 39
4. 마을버스 운전기사······························································· 41
5. 결어························································································ 44
제Ⅳ장 마을버스 운영 사례 ···················································47
1. 서울시···················································································· 47
1) 마을버스 운영 현황··················································· 47
2) 마을버스 정책···························································· 48
2. 경기도···················································································· 51
1) 마을버스 운영 현황··················································· 51
2) 마을버스 정책···························································· 51
3. 시사점···················································································· 52
제Ⅴ장 마을버스 운행 활성화방안 ·······································55
1. 이용자 서비스 강화····························································· 57
1) 마을버스 정류소 정비················································ 57
2) 마을버스 환승시스템 강화········································ 62
3) 마을버스 정기권 도입················································ 64
4) 마을버스 안전시스템 강화········································ 67
5) 마을버스 친절서비스 매뉴얼 운영··························· 71
6) 마을버스 생활안내 시스템 구축······························· 72
2. 노선체계 조정······································································· 73
1) 마을버스 중심 노선 조정·········································· 73
2) 생활권 단위 마을버스 운행······································ 75
3. 마을버스 관련 DB 구축······················································ 76
4. 마을버스 공공성 강화························································· 79
1) 정기적 요금조정체계 운영········································ 79
2) 마을버스 업체 대형화 유도······································ 81
3) 마을버스 운전자 확보체계 구축 ····························· 82
4) 마을버스 재정지원····················································· 85
5) 마을버스 통합관리제 확대········································ 88
제Ⅵ장 결론 및 정책제언 ·······················································93
1. 결론························································································ 93
2. 정책 제언·············································································· 95
참고문헌 ····················································································97
부록 ···························································································101
<표 Ⅰ-1> 마을버스 문제점 및 개선방안(1996년) ···················· 6
<표 Ⅰ-2> 마을버스 문제점 및 개선방안(2007년) ···················· 7
<표 Ⅰ-3> 기장군 마을버스 문제점 및 관리방안(2009년) ······· 8
<표 Ⅰ-4> 강서구 마을버스 문제점 및 관리방안(2009년) ······· 9
<표 Ⅰ-5> 마을버스 운영 문제점 및 개선방안(경기도) ·········· 10
<표 Ⅰ-6> 마을버스 노선 및 지원체계 문제점 및 개선방안
(경기도) ······································································· 11
<표 Ⅰ-7> 마을버스 요금체계 문제점 및 정책제언(경기도) ··· 12
<표 Ⅰ-8> 마을버스 버스정류소 문제점 및 개선방안(경기도) ··· 13
<표 Ⅱ-1> 부산시 대중교통 승객통행량 추이(1991~2017년) ··· 17
<표 Ⅱ-2> 부산시 마을버스 업체 및 노선(2018년 1월) ········ 18
<표 Ⅱ-3> 마을버스 노선의 교통수단별 중복도 및 중복지수·· 20
<표 Ⅱ-4> 타 마을버스 노선과의 중복도 분포······················· 21
<표 Ⅱ-5> 타 마을버스 노선과의 중복지수 분포···················· 21
<표 Ⅱ-6> 부산시 마을버스 요금·············································· 22
<표 Ⅱ-7> 부산시 마을버스 운행현황 추이(2007~2017년) ···· 23
<표 Ⅱ-8> 부산시 마을버스 통행행태······································· 24
<표 Ⅱ-9> 부산시 마을버스 주요 정책····································· 28
<표 Ⅱ-10> 강서구, 기장군 마을버스 통합관리제 개요········· 29
<표 Ⅱ-11> 강서구 마을버스 통합관리제 지원예산
(2010~2016년) ························································· 29
<표 Ⅱ-12> 마을버스 노선조정 추이(2004~2017년) ··············· 31
<표 Ⅲ-1> 마을버스 관련 설문조사 개요································· 35
<표 Ⅲ-2> 시민 IPA(분야별 우선시정 항목, 중요도・만족도) ··· 37
<표 Ⅲ-3> 전문가 AHP ····························································· 39
<표 Ⅲ-4> 마을버스 업체 IPA ··················································· 41
<표 Ⅲ-5> 마을버스 운전기사 IPA ············································ 43
<표 Ⅳ-1> 서울시 대중교통 이용승객 추이····························· 48
<표 Ⅳ-2> 서울시의 마을버스 재정지원 현황························· 49
<표 Ⅳ-3> 서울시 마을버스 시설개선사업 현황······················ 50
<표 Ⅳ-4> 2017년 경기도 마을버스 이용승객 현황··············· 51
<표 Ⅳ-5> 지자체별 마을버스 비교·········································· 53
<표 Ⅴ-1> 마을버스 정류소 시설 구성요소····························· 61
<표 Ⅴ-2> 대중교통환승센터의 마을버스 정차 현황·············· 63
<표 Ⅴ-3> 부산시 도시철도 정기권 현황································· 65
<표 Ⅴ-4> 해외 대중교통 정기권 현황····································· 66
<표 Ⅴ-5> 부산시 마을버스 안전관리 점검 현황···················· 67
<표 Ⅴ-6> 부산시 시내버스 교통사고 예방교육 내용············ 69
<표 Ⅴ-7> 부산시 시내버스 교통사고 대응교육 내용············ 69
<표 Ⅴ-8> 부산시 시내버스 안전운행 매뉴얼 내용················ 70
<표 Ⅴ-9> 부산시 시내버스 친절서비스 매뉴얼 내용············ 71
<표 Ⅴ-10> 부산시 고교 통학버스 이용수요(2016~2017년) ·· 74
<표 Ⅴ-11> 부산광역시 도시기본계획(변경) 교통생활권········ 75
<표 Ⅴ-12> 부산광역시 대중교통정보분석시스템 주요 내용··· 77
<표 Ⅴ-13> 버스업체 경영개선을 위한 재정지원 법적 근거·· 86
<표 Ⅴ-14> 지자체별 버스업체 지원 조례 등························· 87
<표 Ⅴ-15> 부산광역시 장래 주수단별 통행량
(2014년~2030년) ··················································· 89
<표 Ⅴ-16> 2020년 마을버스 운송수지 예상액······················ 90
<표 Ⅴ-17> 마을버스 통합관리제로 인한 부산시, 구・군
재정부담 ··································································· 91
<표 Ⅴ-18> 부산시 마을버스 통합관리제 추진 일정·············· 91
<표 Ⅵ-1> 부산시 마을버스 정책수단별 집행시기·················· 96
<그림 Ⅰ-1> 연구 흐름도······························································ 3
<그림 Ⅱ-1> 마을버스 노선 분포도·········································· 20
<그림 Ⅱ-2> 마을버스 시간대별 이용승객(평일) ····················· 25
<그림 Ⅱ-3> 마을버스 심야시간 안심귀가서비스···················· 30
<그림 Ⅳ-1> 서울시 마을버스 시설개선 사업························· 50
<그림 Ⅴ-1> 부산시 마을버스 운영 활성화 방안···················· 56
<그림 Ⅴ-2> 마을버스 정류소 표지판······································· 57
<그림 Ⅴ-3> 부산시 마을버스 정보제공 BIT ··························· 58
<그림 Ⅴ-4> 부산시와 경기도 버스정류장······························· 60
<그림 Ⅴ-5> 영도구 마을버스 도시철도역 연계방안·············· 63
<그림 Ⅴ-6> 해운대구 마을버스 환승센터 연계방안·············· 64
<그림 Ⅴ-7> 부산교통공사 생활지리포털지도서비스·············· 72
<그림 Ⅴ-8> 경기도 교통DB 시스템 버스OD 분석( 경기도
교통정보센터, 2018년 5월 10일) ························ 78