Ⅰ. 문제의 제기 및 연구의 필요성 1. 문제의 제기 ······································································································ 3 2. 연구 필요성 ······································································································ 5 3. 연구의 목적 ······································································································ 8 Ⅱ. 선행 연구의 검토 1. 고령화 관련 문헌 연구 ·················································································· 13 2. 입지 선정에 관한 조사 ·················································································· 16 3. 국내외 유관 및 유사시설 조사 ····································································· 21 1) 영국의 노르위치 학습상점(Norwich Learning Shop) ···························· 21 2) 영국의 블루워터 학습상점(Bluewater Learning shop) 사례 ················ 25 3) 일본 후생노동성 정책의 지역포괄케어시스템(地域包括ケアシステム) - 일본의 홋카이도 토우베츠쵸우(当別町) ······················································ 27 4) 인천 광역시 연수구의 평생학습 나눔터 ····················································· 34 5) 용인시 평생학습 계좌제 ················································································ 36 Ⅲ. 연구 결과 1. 부산시 노인들의 도시철도 이용 현황 및 노블라운지에 대한 인식조사 : 양적조사 ················································································································ 41 1) 조사 대상 및 조사방법 ··················································································· 41 2) 조사대상자의 특성 ·························································································· 41 3) 양적조사 분석결과 ·························································································· 43 2. 노인들의 노블라운지에 대한 의견 : 노인들을 대상으로 심층면접조사 · 59 1) 조사 대상 및 조사방법 ··················································································· 60 2) 조사내용 ··········································································································· 60 3) 면접대상자 특성 ······························································································ 62 4) 심층면접 결과 ·································································································· 62 3. 지자체 및 유관기관들의 노블라운지에 대한 의견 : 부산시, 부산교통공사, 부산지역 의료기관, 부산관광공사 관계자 ······················································· 75 1) 조사 대상 및 조사방법 ··················································································· 75 2) 심층면접결과 ··································································································· 75 4. 전체 조사결과의 요약 ····················································································· 91 Ⅳ. 노블 라운지 설치 및 운영 계획(안) 1. 기본 개념 ·········································································································· 97 2. 노블라운지 입지 ······························································································ 99 3. 내부 구조 (조감도 참조) ·············································································· 102 1) 건강관리 및 상담 공간 ················································································· 104 2) 교육 참여 및 개발 공간 ··············································································· 106 3) 경제, 봉사 및 사회 참여 공간 ···································································· 107 4. 운영 및 관리 ·································································································· 108 1) 세부운영방법 ································································································ 108 2) 관리 및 파트너십 ························································································· 109 Ⅴ. 활용 및 기대효과 1. 홍보 및 활용 ································································································· 115 2. 기대 효과 ······································································································ 116 Ⅵ. 추가 검토 및 고려 요인 121 Abstract 122 참고문헌 125 부록(첨부 자료) 1. 부산시와 서울시의 노인대상 주요 정책 ················································· 127 1) 부산시 ·········································································································· 127 2) 서울시 ·········································································································· 129 2. 양적조사자료 ······························································································ 133

<표 Ⅱ-1> 부산시 지역별 구성비 19 <표 Ⅱ-2> 부산도시철도 역별 승·하차 기준 유동인구 실태 20 <표 Ⅲ-1> 조사대상자 특성 – 지역별 42 <표 Ⅲ-2> 부산 거주 만족도 49 <표 Ⅲ-3> 부산 거주 만족 이유 50 <표 Ⅲ-5> 향후 늘려야할 복지서비스 51 <표 Ⅲ-6> 외출시 가장 많이 이용하는 교통수단 53 <표 Ⅲ-7> 대중교통을 이용해 자주 외출하는 편인지 53 <표 Ⅲ-8> 대중교통 이용 시 주로 누구와 함께 이용하는가 54 <표 Ⅲ-9> 만약 도시철도를 이용하신다면 이용하시는 이유 55 <표 Ⅲ-10> 도시철도 시설 중 가장 많이 이용하는 시설은 무엇인가? 56 <표 Ⅲ-11> 대중교통 이용시 건강상 위급한 상황이 있었다면 어떻게 대처했나 56 <표 Ⅲ-12> 도시철도역내 의료쉼터(양호실 등)공간이 있다면 이용하겠는가 58 <표 Ⅲ-13> 도시철도역내 의료쉼터에 가장 필요하다고 생각하는 서비스 59 <표 Ⅲ-14> 질문 범주 61 <표 Ⅲ-15> 노인 심층면접자의 특성 62 <표 Ⅲ-16> 부산시 노인현황 및 복지 예산 추이 77 <표 Ⅲ-17> 100세 행복도시 건설을 위한 부산의 현 정책 78 <표 Ⅲ-18> WHO 고령친화성 ‘교통부분’ 점검 체크리스트 80 <표 Ⅲ-19> 부산교통공사 노인층 위한 인프라 구축 현황 80 <표 Ⅲ-20> 부산시 시립 노인병원 현황 82 <표 Ⅲ-21> 강남 관광정보센터 91 <표 Ⅳ-1> 부산 시내 주요 도시철도 역사별 병원들의 의료봉사활동 현황 105 <표 Ⅳ-2> 도시철도역 내 노인 대상 관련 문화, 전시 행사 108 <표 Ⅳ-3> 도시철도역 내 대시민 공간 활용 현황 109

<그림 Ⅰ-1> 2012년 전국 도시철도 경로 무임승차 사회경제적 편익 4 <그림 Ⅰ-2> 60대 이상의 세계 노령인구 분포 5 <그림 Ⅰ-3> 65세 이상 인구 구성비 및 노령화지수 6 <그림 Ⅰ-4> 부산 연령별 인구 구성비 추이 9 <그림 Ⅱ-1> 10개 부문 전체 평점과 범주별 종합 점수 14 <그림 Ⅱ-2> 고용과 교육 종합점수 및 항목별 점수 14 <그림 Ⅱ-3> 사회참여 종합점수 및 항목별 점수 15 <그림 Ⅱ-4> 커뮤니케이션과 정보 종합점수 및 항목별 점수 15 <그림 Ⅱ-5> 지역별 부산의 노인인구 비율 16 <그림 Ⅱ-6> 부산지역 의료기관(보건소 및 종합병원) 인프라 현황 17 <그림 Ⅱ-7> 부산의 각 구별 도시철도역 지도(1호선-3호선) 18 <그림 Ⅱ-8> 찾아가는 학습 상점 노란색 트레일러 22 <그림 Ⅱ-9> The learning shop 150개 이상의 교육 제공자에 관한 정보를 보유한 학습 상점 내부 23 <그림 Ⅱ-10> 노르위치의 영향을 받은 학습 상점(Merchant's Place) 24 <그림 Ⅱ-11> 블루워터 학습 상점의 로고 25 <그림 Ⅱ-12> 블루워터 학습 상점의 외관 26 <그림 Ⅱ-13> 지역포괄케어시스템의 안(案) 28 <그림 Ⅱ-14> 시읍면의 지역포괄케어시스템 구축 프로세스(개념안) 30 <그림 Ⅱ-15> 홋카이도 토우베츠쵸우의 서비스 개요 31 <그림 Ⅱ-16> 마을 공생형 지역 오픈살롱 32 <그림 Ⅱ-17> 공생형 지역복지 터미널 ‘모두의 노래’ 33 <그림 Ⅱ-18> 공생형 커뮤니티 : 농원 34 <그림 Ⅱ-19> 인천광역시 평생학습 나눔터 35 <그림 Ⅱ-20> 인천시 연수구의 평생교육센터 홈페이지 36 <그림 Ⅱ-21> 용인시 평생학습포털 37 <그림 Ⅱ-22> 용인시의 평생학습계좌 운영체계 37 <그림 Ⅲ-1> 조사대상자 특성 42 <그림 Ⅲ-2> 조사대상자 특성- 학력별 43 <그림 Ⅲ-3> 주요관심사 43 <그림 Ⅲ-4> 노년생활의 어려움 44 <그림 Ⅲ-5> 노년생활에서 가장 필요한 것 45 <그림 Ⅲ-6> 노후생활 만족도 45 <그림 Ⅲ-7> 용돈(월) 46 <그림 Ⅲ-8> 용돈 마련 47 <그림 Ⅲ-9> 용돈 사용 용도 47 <그림 Ⅲ-10> 최근 건강검진 언제 받았는가 48 <그림 Ⅲ-11> 건강상태 48 <그림 Ⅲ-12> 걱정되는 질병 48 <그림 Ⅲ-13> 건강유지활동 48 <그림 Ⅲ-14> 부산 거주 만족도 49 <그림 Ⅲ-15> 부산 거주 만족 이유 50 <그림 Ⅲ-16> 향후 늘려야 할 복지서비스 52 <그림 Ⅲ-17> 도시철도 주요 이용시설 53 <그림 Ⅲ-18> 대중교통 이용형태 54 <그림 Ⅲ-19> 도시철도 이용 목적 55 <그림 Ⅲ-20> 위급상황 대처방법 57 <그림 Ⅲ-21> 노블라운지 이용여부 58 <그림 Ⅲ-22> 노블라운지 이용서비스 59 <그림 Ⅲ-23> 뉴욕시 고령친화도시 프로젝트 진행 과정 86 <그림 Ⅳ-1> 노블라운지 위치선정 100 <그림 Ⅳ-2> 노블라운지 조감도 103 <그림 Ⅳ-3> 노블라운지 평면도 104 <그림 Ⅴ-1> 고령화를 바라보는 현재 우리의 시각 118 <그림 Ⅴ-2> 향후 우리 사회 118